Returns & Refund Policy

Returns & Refund Policy

Your satisfaction is our priority. We make returns simple and stress-free.

Return Window

We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition as received.

Eligible Items

  • Items that are defective or damaged upon arrival
  • Items that do not match the product description
  • Unopened items in original packaging

Non-Returnable Items

  • Items that have been used or installed
  • Items damaged due to misuse or improper installation
  • Items returned after the 30-day window

How to Request a Return

Email us at support@apexauto.com with your order number and reason for return. Our team will respond within 24 hours with return instructions.

Refund Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5–7 business days to your original payment method.